Webshop conditions

Webshop terms and conditions

Products from Texel, interesting gifts and gift vouchers can all be found in our webshop. The party you are purchasing from is VVV Texel. The following general terms and conditions are applicable.

Print Webshop terms and conditions

Contact If you have questions about the products in our webshop, contact us via the details below:

Our details
VVV Texel
Emmalaan 66
1791 AV Den Burg

Chamber of Commerce: Alkmaar no. 37052439
VAT number: NL0025.15.490.B.01 Questions or comments?
E-mail: info@texel.net
Tel.: 0222 - 31 47 41
www.texel.net 

Although we do our best to give you accurate information, unintentional errors may appear in our webshop information. As soon as we notice any, we will make the necessary corrections.
Any stated delivery periods are indicative. Your order may therefore arrive earlier or later than stated.

Order and your data As soon as you order something in our webshop and complete the online order procedure, you have an agreement with us to which these general terms and conditions apply.

We process the data that you provide to us during the online order procedure in accordance with the Dutch Personal Data Protection Act (Wet Bescherming Persoonsgegevens) and our Privacy Statement.

Price

The applicable prices are specified on the website. Our prices include VAT and may change from time to time. 
Postage Sending your purchases to you costs you nothing; we do not charge delivery costs or postage.
Discount If you have received a promotion code, enter this during the order process and you will receive the relevant discount.

Payment

When you purchase something from our webshop, you choose how to pay in the webshop. The payment options are Ideal, Bancontact/MisterCash, MasterCard/Visa or PayPal.

Damaged?

If the product you have ordered is damaged, please let us know. We can then either repair or replace the product. And if that is not possible, VVV Texel can refund the amount you have paid.
We are not liable for direct or consequential loss. Any liability of VVV Texel is limited to the amount of your order.

Changed your mind?

If you have changed your mind and decided not to proceed with your order, you can return the product to us within 14 days of its receipt, provided that it is unused. You are then exercising your right of withdrawal as a consumer within the statutory cooling-off period.
You will have to pay the costs of returning your order. As soon as we receive the unused product, we will refund the amount paid.

Complaints? As a consumer, you can rely on the application of Dutch law. We are naturally disappointed if you are not satisfied. If you have complaints, please contact us, so we can try and find a solution together. We can be contacted at
E-mail: info@texel.net
Tel.: 0222 - 31 47 41