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Making a booking
How do I make a booking with the Texel tourist information office?
There are three ways to make a booking with the Texel tourist information office
- Via our website
- By telephone
- At the desk in our tourist information office shop
How can I see which accommodation on Texel is still available?
When you search online, the search results will only show the accommodation still available. Specify your preferred arrival date and/or length of stay to see the accommodation available in that particular period.
Can I make last-minute booking online at the Texel tourist information office too?
You can always book online, even when you are booking accommodation for the same day. In this situation, you will pay immediately via online banking. It is also possible to make a booking at the desk in our tourist information office shop when you arrive on the island.
How long in advance can I book?
See the calendar on the accommodation description page for exact information on when the accommodation in question can be booked. If you would like to make a booking for a date for which the relevant prices and available are not available online (yet), please contact us to make your booking.
I don't want to make a booking just yet. Can I take an option (online)?
It is not possible to take an option on an accommodation.
How can I be certain that my booking has been successful when I book online on the site for the Texel tourist information office?
Your booking is finalised as soon as you click 'Book now'. You will then receive a confirmation and booking number on our website and by e-mail. We recommend that you print out this information and keep it somewhere safe. If you do not receive a confirmation from us, please contact The Texel tourist information office.
What happens once I've made my booking?
Once you have made a booking by telephone or online, you will receive a confirmation of your booking on our website and by e-mail. Your confirmation will also state the time within which you will be expected to pay the deposit/make a payment. You can choose to pay via MyTexel or by bank transfer, stating your booking number. Once the Texel tourist information office has received payment in full, you will receive an e-mail with your voucher/receipt and the address of your accommodation. Travel agreements form an exception to the Distance Selling Act (Wet verkoop op afstand), because of which they are not subject to a 14-day right of withdrawal ('cooling-off period'). This means that you are bound by certain conditions once you have made a booking.
When will I receive my booking confirmation?
You will receive an e-mail booking confirmation as soon as you have made your booking. The booking confirmation will contain a number of pieces of information, including all of the costs to be paid and the dates by which payment is to have been made. Once you have paid, you will receive a voucher/receipt. This will give you the address of your accommodation and information about the key handover. The following is understood by 'all of the costs': the rental price, booking costs, tourist tax, any insurance and all additional costs for the accommodation (such as the final clean and bed linen, etc.).
How can I check the status of my booking?
You will find detailed status information about your booking and payment(s) in MyTexel. Go to 'My Bookings' and select the booking in question.
Can I make changes to my booking?
You can correct simple things like the number of people or pets travelling with you, by contacting the Texel tourism information office. Please note that you will be charged an amount of € 25.00 for any changes you make and cancellation charges may apply too if you want to change the length of your stay or the accommodation booked. Contact staff at the Texel tourist information office for more information.