I haven't received an activation or confirmation e-mail from MyTexel. What do I do now?

You may find that the e-mail sent to you automatically when creating your account or resetting your password does not arrive in your mailbox. If you haven't received anything within 10 minutes, try again. You might want to check the following too:

• Make sure that you specify a valid e-mail address in MyTexel. The e-mail will be sent to this address.
• If it's very busy on the network, it may take slightly longer for the e-mail to arrive.
• The Texel tourist information office does its utmost to avoid e-mail being classified as spam. However, you may find that your e-mail has ended up in the 'Unwanted e-mail' folder.