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Will there be someone at our accommodation when we arrive and when we leave?
Your voucher/receipt includes information about what you can expect when you arrive at your accommodation. Three different scenarios are possible:
- The host will come along to your accommodation to welcome you and give you the key to the property.
- Your voucher will include your host's address, where you will be able to go to collect your key.
- The voucher may sometimes ask you to contact your host by telephone before you arrive. This will guarantee a smooth and problem-free key handover.